At the beginning of every year, I always look back and realize how much I learned over the last year. Often, I’m astounded at what I DIDN’T know a year ago. Ugh! Sure, I get a little cocky and, every once in a while, think “I’ve got my stuff together” but then, another meeting or another chance to learn from others exposes my blind spot, or ignorance, on a variety of topics. Or, something changes in the industry and I realize that what I used to know/ do doesn’t work any lon